My friend Chad did this. Yes, the guy on the other end was Indian, but do I care? No. It was pure brilliance. Enjoy:
Session Started with Agent (Sandeep )
Chad: “Yo. Sup, G?”
Agent (Sandeep): “Thank you for contacting Dell Customer Service Chat. My name is Sandeep. How may I help you?”
Chad: “I need to get an invoice emailed to me. I looked on the site for it and I was getting a 500 server error.”
Chad: “Dell Purchase ID: xxxxx”
Chad: “Customer Number: xxxxx”
Chad: “Order Number: xxxx”
Chad: “chad@xxxxxxxx.com ”
Agent (Sandeep): “Chad, I understand that you need the invoice copy for the order purchased under Dell Purchase ID: xxxxx. Am I correct?”
Chad: “Fo Sho’”
Agent (Sandeep): “I will certainly help you with your request.”
Chad: “You’re my homeboy Sandeep!”
Agent (Sandeep): “May I have the contact name on the account?”
Chad: “Chad XXXXX”
Agent (Sandeep): “Thank you. Kindly allow 2-3 minutes to pull up your account information.”
Chad: “Word.”
Agent (Sandeep): “Thank you for staying online, as per your request I have submitted the request for the invoice copy to be sent to your email address at : chad@xxxxxx.com and you will receive it in 4 hours.”
Chad: “That’s tight. You should swing by my hood sometime. We could check out the ladies.”
Agent (Sandeep): “I did not understand your previous message.”
Session Ended